Warranty & Returns Policy

2-YEAR LIMITED WARRANTY: Our Products are expertly assembled with quality materials. We take great pride in our Big Chief™ and Little Chief™ smokers and wish to ensure lasting performance and satisfaction from your purchase.

Within two years from the purchase date of your smoker, Smokehouse Products® will, to the original owner, repair or replace any part that proves to be defective due to faulty material or workmanship. Should your smoker require service, contact custserv@smokehouseproducts.com for prompt processing of all warranty items. All claims submitted must be accompanied with an explanation of defect and date and place of purchase. This warranty is void in cases of abuse, misuse, accident, or commercial application. Liability limited to original purchase price.

For smokers not within warranty coverage, contact customer service or visit us online to order parts.